At Mergen, we are committed to protecting your privacy. This policy describes how we collect, use, and safeguard your personal information when you use our services or visit our website.
Information We Collect
We collect information you provide directly, such as name, email, phone number, and company details when you contact us, request a quote, or engage our services. We also automatically collect technical data like IP address, browser type, and pages visited to improve our website experience.
How We Use Your Information
We use your information to provide and improve our services, respond to inquiries, send project updates, and communicate about new services that may interest you. We may also use aggregated, anonymized data for analytics and business improvement purposes.
Information Sharing
We do not sell your personal information. We may share data with trusted service providers who assist in our operations (hosting, email services, and, if you consent, website analytics by Microsoft Clarity), always under strict confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us using the information below.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at contato@mergenst.com.br.